SHIPPING & DELIVERY
PREMIUM EXPRESS SHIPPING
We are glad to bring our customers great value and service. That’s why we provide 5 - 8 days business day shipping time.
SHIPPING TO OVER 100 COUNTRIES
Yes, we ship worldwide!
STRATEGICALLY OWNED WAREHOUSES
INNSTAR® products are stored and distributed from our warehouses located in the United-States, Canada, Denmark, Germany, China, United-Kingdom.
EFFICIENT LEAD TIME
We try our best to ship items as fast as we can. Please allow 2-3 days production time for your order to ship out and 1-2 days after to receive your tracking.
Please understand that transportation services are directly impacted by COVID. Therefore, it is normal that some orders face delays. If you want full information on current delays for your specific location, please contact us for more details.
Please note that we do NOT ship to P.O Boxes, Territories & Minor Outlying Islands and Military addresses (APO, FPO, DPO).
- Our products may come from outside international warehouses. Therefore, it is important to understand that custom clearance fees, import duties and local taxes may apply.
- We are not responsible for any duties and/or import taxes related to your orders on our website. Customs policies vary between countries therefore it is important to contact your local customs office for any information regarding your customs policies.
- Please note that we do not take any responsibility for additional charges regarding customs clearance, import duties or local taxes. Duties and taxes (if applicable) are the customer's responsibility and refunds will not be issued if you choose not to pay the charge.